Terms and conditions

Terms & Conditions

Welcome to Calestial Hours. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. General Information

  • Store Name: Calestial Hours

  • Email: calestialhoursnew@gmail.com

  • Phone: 0317-1485978

  • Business Model: Cash on Delivery Only

  • Return Policy: 7-Day Return Policy

2. Orders

  • Orders are accepted through our website.

  • All products are subject to availability and confirmation of the order price.

  • You will receive a confirmation message once your order is placed.

  • We reserve the right to cancel or refuse any order for any reason, including limitations on quantities, inaccuracies, or suspicion of fraud.

3. Payment

  • Cash on Delivery (COD) is the only accepted payment method at this time.

  • Please ensure someone is available to receive and pay for the product at the shipping address provided.

4. Shipping & Delivery

  • Delivery times may vary depending on your location.

  • We aim to deliver within 3-7 business days after order confirmation.

  • In case of delays due to unforeseen circumstances, we will notify you via phone or email.

5. Returns & Refunds

  • We offer a 7-day return policy from the date of delivery.

  • Products must be unused, in original condition, and in the original packaging to be eligible for return.

  • To initiate a return, contact us at calestialhoursnew@gmail.com or 0317-1485978.

  • Return shipping costs may be the customer's responsibility, unless the item was defective or wrong.

6. Product Descriptions

We strive to ensure that product descriptions and images are accurate. However, there may be slight variations due to photography or display settings. If you feel the product received does not match the description, please contact us.

7. Intellectual Property

All content on this website (including images, text, logos, and designs) is the property of Calestial Hours and is protected by applicable copyright laws. You may not use our content without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may result from the use of our products or website. Our liability is limited to the purchase price of the item(s) in question.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

10. Contact Us

If you have any questions about these Terms, please contact us: