Privacy Policy

At Calestial Hours, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

  • Personal Information: When you place an order or contact us, we may collect personal information such as your name, address, phone number, and email address.
  • Order Details: We collect details about the products you purchase, including the item(s) ordered, delivery address, and payment information (if applicable).
  • Communication: We may retain records of any communication you have with us, including customer service inquiries.

2. How We Use Your Information

  • Order Processing: Your personal information is used to process and fulfill your orders, including shipping and delivery.
  • Customer Service: We use your information to provide customer support, respond to inquiries, and address any issues related to your order.
  • Marketing: With your consent, we may use your information to send you promotional offers, updates, and newsletters. You can opt out of receiving these communications at any time.

3. Sharing Your Information

  • Third-Party Services: We may share your information with third-party service providers who assist us with order fulfillment, shipping, and payment processing. These parties are obligated to protect your information and use it only for the purpose of providing services to us.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes or regulations.

4. Data Security

  • Protection Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses encryption to safeguard your data during transmission.
  • Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Your Rights

  • Access and Update: You have the right to access and update your personal information. If you need to make changes or correct any inaccuracies, please contact us at:

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.

6. Cookies and Tracking Technologies

  • Cookies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

  • Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for choosing Calestial Hours. We value your trust and are committed to protecting your privacy.